Permanently Route Customers via Services To Be Routed |
|
Unrouted services with a Week Code other than On Call will be included on the Homepage notifications as well as through Route Maintenance in Services To Be Routed. Services can be routed from both of these locations. Also see Related Tasks and Video Tutorial.
- TRUX Homepage will summarize the number of services to be routed.
- Click the double down arrow to expand the view.
- Double Click the services to be routed link to route the services.
|
Navigate To: Routing>Route Maintenance>Services To Be Routed |
- The upper grid will list all the stops that need to be permanently routed.
- Service Grid will default to All Service Types for Any Day but can be changed to specified Service Type and/or Day.
- Route Less Than/More Than Max Lifts: TRUX compares the Max Lifts on a Service to the actual Lifts Routed. If the Max Lifts are greater than/less than the actual Lifts routed, an entry will appear in the grid.
- The lower grid is the Route Selection. This is a similar screen function to Adding Customers Permanently To Route via Customer Service.
Route the Service
- To Route a service, select a customer service from the upper grid.
- Make the Route Selection in the lower grid in the Sequenced Calls or Unsequenced Calls tab.
- With the customer service highlighted in the upper grid, select Insert Before or Insert After to insert the service into the selected Route.
- To view the mapped calls on the route, click Show Map. From Show Map, click Visualize Route to view the mapped stops.
Adding Customers Permanently To Route via Customer Service