Customer Explorer: Service Messages

Service Messages are used to maintain the three service level messages which can be printed on a route sheet and/or a work order with activation and expiration dates. Also see Service Messages Video Tutorial and Related Tasks.

 

Service Messages

Message 1: Populate a message related to this service as needed.

Print Message: Message 1 will print on the RouteClosed and/or Work OrderClosed when selected.

Message 2: Populate a second message related to this service as needed.

Print Message: Message 2 will print on the RouteClosed and/or Work OrderClosed when selected.

Driver Message: Populate with a message to the driver for this service. Driver Message will automatically print on the Work OrderClosed.

Activation Date: Date to begin printing the message.

Expiration Date: Date to discontinue printing the message.

 

Message Management