Billing Cycles

Billing Cycles program is used to store the list of different billing cycles your company will use to bill your customers. When setting up a customer service, you will identify when it is to be billed by assigning the service to a specific billing cycle.

 

Billing Cycles

 

Navigate To: System>Configuration>Customer>Billing Cycles

 

  1. Click Add to create a new billing cycle or double click to recall and modify an existing.

 

  1. Enter a unique 2-digit code.

 

  1. Active will be set by default.
  • Billing Cycles cannot be deleted but can be made Inactive by removing the Active setting. Inactive billing cycles will display in the table in redClosed.

 

  1. Enter a Description.

 

  1. Select a Billing Cycle Type.
  • Advance: Customers are billed prior to the service being provided.
  • Arrears: Customers are billed after the service has been provided.

 

  1. Select a Bill Up To Date. This is the end date for a billing time period used for Period Charges Only.

 

  1. Select an Increment for the billing cycle. Example: 1 Month for Monthly, 7 Days for Weekly, 3 Month(s) for Quarterly.

 

  1. Select a Threshold.
  • Threshold is only used for Advanced billing cycles.
  • Threshold is used to tell TRUX when to increment the Bill Up To Date for a Billing Cycle. When the invoice date is within the threshold of the Bill Up To Date the Bill Up To Date will be incremented by the value in the Increment field.
  • If the given Threshold value is within the presumed invoice date then it will advance the Bill Up To Date for the bill cycle to the next billing period not billed yet.
  • If the Threshold is not within the presumed invoice date then the period charge will not show up in unbilled if already billed.

 

See Threshold Examples:

 

Threshold of ZeroClosed

 

Threshold of Two Closed

 

  1. Click View Calendar to view the billing dates according to the Increment and ThresholdClosed.

 

  1. Click Save.

 

  1. Proceed to Activity Codes to indicate a Billing Unit.Closed

    The Billing Unit is a system defined drop-down list which is used as the basis for an activity charge. You can select one item from the following options:

    Selecting Service as the Billing Unit, means that the rate will be charged each time the activity is completed and is calculated as the number of completed activities multiplied by the rate.

    Selecting Volume as the Billing Unit, means that the rate is charged each time the activity is completed and is calculated as the number of completed activities multiplied by the size (on the service) by the rate.

    Selecting a Period charge as the Billing Unit means that the activity will charged based on a time period, from Day to Year.

 

  1. Proceed to Customer Service to assign a Billing CycleClosed.

 

  1. Proceed to assign an Activity to a Customer ServiceClosed.

 

  1. Proceed to Calculate Unbilled RevenueClosed.

 

  1. Proceed to Generate InvoicesClosed.

 

Related Tasks

Calculate Unbilled Revenue

Generate Invoices

Activity Codes